Our last order was seized by customs . Three emails over a couple of months have not even rated an answer by Alpha Dream , we have been good customers in the past , so the lack of response is bewildering . Other vendors , while not refunding ( fair enough ) have gone onto bat and ensured trouble free delivery of subsequent orders . Missing out on my fave l2k is bad , losing the money is nearly as bad , shopping for a replacement product is just a hassle[/size]
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